SETN Data Tune-Up: Client Search & Duplicate Management (August 2025)
- Aug 11
- 1 min read
Updated: Nov 12
This training focuses on searching for clients and managing duplicate records in HMIS.
Outlines best practices for client searches, emphasizing searching at least three times before creating a new record.
Demonstrates how to identify duplicates through examples like spelling variations, nicknames, name changes, transposed data, and incomplete SSNs.
Provides examples of common entry errors and how to avoid them.
Offers step-by-step guidance on submitting support tickets, determining urgency, and following up effectively.

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